🔒 Privacy Policy

Last Updated: January 14, 2026

1. Information We Collect

Personal Information

  • Email address and name for account creation
  • Spiritual preferences and course selections
  • Oracle reading history and AI interaction data
  • Payment information (processed securely through Stripe)

Analytics Data

  • Page views and spiritual tool usage
  • Session duration and engagement metrics
  • Course completion rates and learning progress
  • Device and browser information for optimization

2. How We Use Your Information

  • Personalize your spiritual journey and AI-generated content
  • Provide oracle readings and course recommendations
  • Send important updates about your account and courses
  • Improve our platform based on usage analytics
  • Process payments and manage subscriptions

3. Spiritual Data Protection

We understand that your spiritual journey is deeply personal. Your oracle readings, course progress, and spiritual preferences are:

  • Encrypted at rest and in transit
  • Never shared with third parties without consent
  • Used only to enhance your personal experience
  • Available for you to download or delete at any time

4. AI and Machine Learning

Our AI systems learn from anonymized usage patterns to improve spiritual guidance quality. Individual spiritual readings and personal data are never used to train AI models without explicit consent.

5. Third-Party Services

  • Stripe: Payment processing (subject to Stripe's privacy policy)
  • OpenAI: AI-powered spiritual content generation
  • Analytics: Anonymized usage tracking for platform improvement

6. Your Rights and Choices

  • Access your personal spiritual data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of non-essential communications
  • Export your spiritual journey data

7. Data Retention

We retain your data as long as your account is active. Upon account deletion, personal data is removed within 30 days, though anonymized analytics may be retained for platform improvement.

8. Security Measures

  • SSL encryption for all data transmission
  • Secure database storage with regular backups
  • Limited access to personal data by authorized personnel only
  • Regular security audits and updates

9. Contact Us

For privacy questions or to exercise your data rights, contact us at privacy@softandsovereign.com